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Magid-RTDNA 2022 Consumer Trust Study
A groundbreaking fact-finding research project the Radio Television Digital News Association (RTDNA) conducted with Magid (www.magid.com).
The study’s biggest takeaway — perhaps no surprise to journalists who have been fighting “fake news” claims for the better part of a decade — is there is no panacea, no silver bullet to winning and losing trust. Rather, the study identifies a pattern of behaviors and practices that most influence whether consumers believe what they see and hear.
The result is a roadmap for newsrooms to adopt and follow to maintain and win back trust in their communities (https://www.rtdna.org/article/rtdna_magid_trust_in_journalism_research_rtdna22)
Bill Hague, EVP, Magid
09/15/2022
Magid-RTDNA 2022 Consumer Trust Study
A groundbreaking fact-finding research project the Radio Television Digital News Association (RTDNA) conducted with Magid (www.magid.com).
The study’s biggest takeaway — perhaps no surprise to journalists who have been fighting “fake news” claims for the better part of a decade — is there is no panacea, no silver bullet to winning and losing trust. Rather, the study identifies a pattern of behaviors and practices that most influence whether consumers believe what they see and hear.
The result is a roadmap for newsrooms to adopt and follow to maintain and win back trust in their communities (https://www.rtdna.org/article/rtdna_magid_trust_in_journalism_research_rtdna22)
- Author: Bill Hague, EVP, Magid
- Date: 09/15/2022
- Reading time: From 11 to 20 minutes
- Source: RTDNA 2022 Annual Meeting
- Scale: Local
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
Democratization 2.0: The Assisted ModelRecommended on the NPA Slack
Brendan Beninghof, User Interviews’s Director of Customer Development, talks about the rising trend of democratizing research across an organization. This involves empowering teams and professionals to better understand their user and act on this knowledge.
Brendan Beninghof
08/15/2022
Democratization 2.0: The Assisted Model Recommended on the NPA Slack
Brendan Beninghof, User Interviews’s Director of Customer Development, talks about the rising trend of democratizing research across an organization. This involves empowering teams and professionals to better understand their user and act on this knowledge.
- Author: Brendan Beninghof
- Date: 08/15/2022
- Reading time: Under 5 minutes
- Source: User Interviews
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Product Design
- Language: English
How one Mexican magazine adopted inclusive language in Spanish
Gina Jaramillo, editorial director of Chilango, explains how they came up with non-discriminatory language for the magazine and how it can become a tool to make diversity visible.
Hanaa Tameez
07/27/2022
How one Mexican magazine adopted inclusive language in Spanish
Gina Jaramillo, editorial director of Chilango, explains how they came up with non-discriminatory language for the magazine and how it can become a tool to make diversity visible.
- Author: Hanaa Tameez
- Date: 07/27/2022
- Reading time: Under 5 minutes
- Source: NiemanLab
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Diversity & Inclusion
- Language: English
Instagram knows you don’t like its changes. It doesn’t care.
Instagram's public identity crisis is a real-time case study. Taylor Lorenz summed it all up for the Washington Post. Lorenz interviewed experts who analyzed the whole mess through more of a product lens, discussing audience trust, product iteration, and marketplace positioning.
Taylor Lorenz
07/27/2022
Instagram knows you don’t like its changes. It doesn’t care.
Instagram's public identity crisis is a real-time case study. Taylor Lorenz summed it all up for the Washington Post. Lorenz interviewed experts who analyzed the whole mess through more of a product lens, discussing audience trust, product iteration, and marketplace positioning.
- Author: Taylor Lorenz
- Date: 07/27/2022
- Reading time: Under 5 minutes
- Source: The Washington Post
- Scale: Global
- Level of complexity: Beginner
- Type: Article
- Theme: Product Strategy
- Language: English
Computer Scientists Can’t Treat Social and Ethical Impacts as an AfterthoughtRecommended on the NPA Slack
The article describes the main points of a new National Academies of Science report. The report argues that computer scientists must start research projects with ethical review, working with stakeholders and experts from other fields. The goal is to mitigate eventual problems stemming from their inventions.
Edmund L. Andrews
07/21/2022
Computer Scientists Can’t Treat Social and Ethical Impacts as an Afterthought Recommended on the NPA Slack
The article describes the main points of a new National Academies of Science report. The report argues that computer scientists must start research projects with ethical review, working with stakeholders and experts from other fields. The goal is to mitigate eventual problems stemming from their inventions.
- Author: Edmund L. Andrews
- Date: 07/21/2022
- Reading time: Under 5 minutes
- Source: Stanford Institute for Human-Centered Artificial Intelligence
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Technology
- Language: English
Facebook Gets a Facelift
Land of the Giants is a podcast from Recode, The Verge, and the Vox Media Podcast Network that looks at how tech titans like Amazon, Google, and Netflix became the behemoths they are today and how they've transformed our lives — for better or worse.
The latest season is about Meta, and the episode "Facebook Gets a Facelift" in particular has a more product-y focus, being dedicated to implementation of Facebook's News Feed and the tension between business objectives and user preferences.
Shirin Ghaffary and Alex Heath
07/13/2022
Facebook Gets a Facelift
Land of the Giants is a podcast from Recode, The Verge, and the Vox Media Podcast Network that looks at how tech titans like Amazon, Google, and Netflix became the behemoths they are today and how they've transformed our lives — for better or worse.
The latest season is about Meta, and the episode "Facebook Gets a Facelift" in particular has a more product-y focus, being dedicated to implementation of Facebook's News Feed and the tension between business objectives and user preferences.
- Author: Shirin Ghaffary and Alex Heath
- Date: 07/13/2022
- Reading time: From 21 to 40 minutes
- Source: Vox
- Scale: Global
- Level of complexity: Beginner
- Type: Podcast
- Theme: Technology
- Language: English
If Tech Fails to Design for the Most Vulnerable, It Fails Us AllRecommended on the NPA Slack
Product are generally built around the so-called typical user. However, there is a strong argument, advanced by the text, to focus desig on vulnerable and/or marginalized people. The author remembers recent cases where such a treatment was important.
Afsaneh Rigot
05/15/2022
If Tech Fails to Design for the Most Vulnerable, It Fails Us All Recommended on the NPA Slack
Product are generally built around the so-called typical user. However, there is a strong argument, advanced by the text, to focus desig on vulnerable and/or marginalized people. The author remembers recent cases where such a treatment was important.
- Author: Afsaneh Rigot
- Date: 05/15/2022
- Reading time: From 11 to 20 minutes
- Source: Wired
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Diversity & Inclusion
- Language: English
Turning accountability into an asset: implementing RSF's Journalism Trust Initiative
A lecture about the Journalism Trust Initiative, a web application from Reporters Without Borders that can be used as a tool for self-assessment on transparency and to identify potential room for self improvement.
04/09/2022
Turning accountability into an asset: implementing RSF's Journalism Trust Initiative
A lecture about the Journalism Trust Initiative, a web application from Reporters Without Borders that can be used as a tool for self-assessment on transparency and to identify potential room for self improvement.
- Date: 04/09/2022
- Reading time: Over 40 minutes
- Source: International Journalism Festival
- Scale: International
- Level of complexity: Beginner
- Type: Webinar
- Theme: Technology
- Language: English
Producto vs. confianza en el periodismo: propuestas de soluciones
This newsletter edition discusses solutions to help news publications (re)gain the trust of their audiences. It also includes examples of product strategies that were successful in offering transparency to the readers, one of the core parts of gaining trust.
Lidia Capitani
04/08/2022
Producto vs. confianza en el periodismo: propuestas de soluciones
This newsletter edition discusses solutions to help news publications (re)gain the trust of their audiences. It also includes examples of product strategies that were successful in offering transparency to the readers, one of the core parts of gaining trust.
- Author: Lidia Capitani
- Date: 04/08/2022
- Reading time: From 11 to 20 minutes
- Source: Methodo.lab en Español
- Scale: N/A
- Level of complexity: Beginner
- Type: Newsletter edition
- Theme: Audience Engagement & Listening
- Language: Spanish
Soluções de produto para aumentar a confiança no jornalismo
This newsletter edition discusses solutions to help news publications (re)gain the trust of their audiences. It also includes examples of product strategies that were successful in offering transparency to the readers, one of the core parts of gaining trust.
Lidia Capitani
04/08/2022
Soluções de produto para aumentar a confiança no jornalismo
This newsletter edition discusses solutions to help news publications (re)gain the trust of their audiences. It also includes examples of product strategies that were successful in offering transparency to the readers, one of the core parts of gaining trust.
- Author: Lidia Capitani
- Date: 04/08/2022
- Reading time: From 11 to 20 minutes
- Source: Methodo.lab
- Scale: N/A
- Level of complexity: Beginner
- Type: Newsletter edition
- Theme: Audience Engagement & Listening
- Language: Portuguese
Helping readers make sense of digital news
Not all digital news sites are created equal — and that can make it difficult for readers to navigate a complex web of designs that are, at best, confusing and, at worst, misleading. This guide is designed to help digital news designers and publishers design their online experience with readers' behavior and best practices top of mind.
Damon Kiesow
12/02/2021
Helping readers make sense of digital news
Not all digital news sites are created equal — and that can make it difficult for readers to navigate a complex web of designs that are, at best, confusing and, at worst, misleading. This guide is designed to help digital news designers and publishers design their online experience with readers' behavior and best practices top of mind.
- Author: Damon Kiesow
- Date: 12/02/2021
- Reading time: From 6 to 10 minutes
- Source: RJI Online
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Product Design
- Language: English
How can news products help build trust in news?
With trust in media at historic lows, it's more important than ever to produce journalism with audience trust at the forefront. This guide offers practical solutions for journalists to rebuild audience trust with technology and news products.
Lynn Walsh
11/16/2021
How can news products help build trust in news?
With trust in media at historic lows, it's more important than ever to produce journalism with audience trust at the forefront. This guide offers practical solutions for journalists to rebuild audience trust with technology and news products.
- Author: Lynn Walsh
- Date: 11/16/2021
- Reading time: From 6 to 10 minutes
- Source: Trusting News
- Scale: National
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Cinco consejos para mejorar las aplicaciones a subvenciones
In this article, Florencia Aza, project manager at SembraMedia, Vanina Berghella, director of the acceleration program Velocidad, and Patricio Provitina, program director at the International Center for Journalists (ICFJ), share advice for news organizations when applying for grants and funding. Tips include analyzing the donor organization, being transparent about your business model and more.
Florencia Luján
08/30/2021
Cinco consejos para mejorar las aplicaciones a subvenciones
In this article, Florencia Aza, project manager at SembraMedia, Vanina Berghella, director of the acceleration program Velocidad, and Patricio Provitina, program director at the International Center for Journalists (ICFJ), share advice for news organizations when applying for grants and funding. Tips include analyzing the donor organization, being transparent about your business model and more.
- Author: Florencia Luján
- Date: 08/30/2021
- Reading time: Under 5 minutes
- Source: SembraMedia
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Business Models & Monetization
- Language: Spanish
Building healthy membership communities: Lessons from newsrooms around the worldRecommended on the NPA Slack
Insights on membership programs based on interviews with staff and members from four newsrooms: the Honolulu Civil Beat in Hawaii, Krautreporter in Germany, The News Minute in South India, and Tortoise in the United Kingdom. A comprehensive look at the subscription and membership strategies, including lessons learned.
Rohan Grover and Jennifer Kho
07/21/2021
Building healthy membership communities: Lessons from newsrooms around the world Recommended on the NPA Slack
Insights on membership programs based on interviews with staff and members from four newsrooms: the Honolulu Civil Beat in Hawaii, Krautreporter in Germany, The News Minute in South India, and Tortoise in the United Kingdom. A comprehensive look at the subscription and membership strategies, including lessons learned.
- Author: Rohan Grover and Jennifer Kho
- Date: 07/21/2021
- Reading time: Over 40 minutes
- Source: The Membership Puzzle Project
- Scale: Local
- Level of complexity: Advanced
- Type: Case study
- Theme: Product Strategy
- Language: English
Scale Was the God That FailedRecommended on the NPA Slack
A historical analysis of the structural and strategic failures of the news industry to successfully transition to digital publishing, by looking at the booming newspaper journalism era that preceded it.
Josh Marshall
04/02/2021
Scale Was the God That Failed Recommended on the NPA Slack
A historical analysis of the structural and strategic failures of the news industry to successfully transition to digital publishing, by looking at the booming newspaper journalism era that preceded it.
- Author: Josh Marshall
- Date: 04/02/2021
- Reading time: From 6 to 10 minutes
- Source: The Atlantic
- Scale: National
- Level of complexity: Intermediate
- Type: Article
- Theme: Business Models & Monetization
- Language: English
Speaker Rider for Meaningfully Inclusive Events
This speaker rider gathers 10 criteria to make an event equitable and inclusive. They are meant to be shared with the speaker, and informs event organizers about necessary steps they should take to build meaningfully inclusive events.
01/27/2021
Speaker Rider for Meaningfully Inclusive Events
This speaker rider gathers 10 criteria to make an event equitable and inclusive. They are meant to be shared with the speaker, and informs event organizers about necessary steps they should take to build meaningfully inclusive events.
- Date: 01/27/2021
- Reading time: From 6 to 10 minutes
- Source: OpenNews
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Diversity & Inclusion
- Language: English
Media exposure to mass violence events can fuel a cycle of distressRecommended on the NPA Slack
This academic paper describes how the exposure to mass violence events through media can make audience members enter in a field of distress. This was tested through a 3-year longitudinal study following the 2013 Boston Marathon bombings and the 2016 Orlando Pulse nightclub massacre using a national U.S. sample.
Rebecca R. Thompson, Nickolas M. Jones, E. Alison Holman, Roxane Cohen Silver
04/17/2019
Media exposure to mass violence events can fuel a cycle of distress Recommended on the NPA Slack
This academic paper describes how the exposure to mass violence events through media can make audience members enter in a field of distress. This was tested through a 3-year longitudinal study following the 2013 Boston Marathon bombings and the 2016 Orlando Pulse nightclub massacre using a national U.S. sample.
- Author: Rebecca R. Thompson, Nickolas M. Jones, E. Alison Holman, Roxane Cohen Silver
- Date: 04/17/2019
- Reading time: From 11 to 20 minutes
- Source: PubMed.Gov
- Scale: National
- Level of complexity: Advanced
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
