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Running Impactful Community Surveys
A guide on planning and implementing surveys successfully to inform your editorial or product strategy.
Carla Nudel
11/21/2023
Running Impactful Community Surveys
A guide on planning and implementing surveys successfully to inform your editorial or product strategy.
- Author: Carla Nudel
- Date: 11/21/2023
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Level of complexity: Intermediate
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
How Documented incorporated audience needs into product researchNPA Original Content
The Documented team was doing stellar work with the mission of breaking the cycle of extractive reporting on immigration, but they knew they wouldn’t be effective if their target audience wasn’t reading their work. This case study explores how Documented approached user research to understand the needs of its audience and ensure that their mission-critical work was designed to serve New York City immigrants, not just report about them.
Ankita Mukhopadhyay
07/31/2023
How Documented incorporated audience needs into product research NPA Original Content
The Documented team was doing stellar work with the mission of breaking the cycle of extractive reporting on immigration, but they knew they wouldn’t be effective if their target audience wasn’t reading their work. This case study explores how Documented approached user research to understand the needs of its audience and ensure that their mission-critical work was designed to serve New York City immigrants, not just report about them.
- Author: Ankita Mukhopadhyay
- Date: 07/31/2023
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: International
- Level of complexity: Intermediate
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Vocento e o lançamento da RelevoRecommended on the NPA SlackNPA Original Content
This is the first in a series of original case studies that the News Product Alliance is commissioning. This case study explores how the Spanish media group Vocento has strategized and executed the launch of Relevo, a social news startup, in the overcrowded Spanish sports media market. Filled with interviews and access to internal materials, the piece demonstrates how Vocento applied product processes in order to differentiate its offer, resulting in a brand that amassed 260,000 followers across 4 platforms in less than 3 months.
Ismael Nafría
01/20/2023
Vocento e o lançamento da Relevo NPA Original ContentRecommended on the NPA Slack
This is the first in a series of original case studies that the News Product Alliance is commissioning. This case study explores how the Spanish media group Vocento has strategized and executed the launch of Relevo, a social news startup, in the overcrowded Spanish sports media market. Filled with interviews and access to internal materials, the piece demonstrates how Vocento applied product processes in order to differentiate its offer, resulting in a brand that amassed 260,000 followers across 4 platforms in less than 3 months.
- Author: Ismael Nafría
- Date: 01/20/2023
- Source: News Product Alliance
- Scale: Advanced
- Level of complexity: Advanced
- Type: Case study
- Theme: Product Strategy
- Language: Portuguese
Vocento and the launch of RelevoNPA Original Content
This is the first in a series of original case studies that the News Product Alliance is commissioning. This case study explores how the Spanish media group Vocento has strategized and executed the launch of Relevo, a social news startup, in the overcrowded Spanish sports media market. Filled with interviews and access to internal materials, the piece demonstrates how Vocento applied product processes in order to differentiate its offer, resulting in a brand that amassed 260,000 followers across 4 platforms in less than 3 months.
Ismael Nafría
01/20/2023
Vocento and the launch of Relevo NPA Original Content
This is the first in a series of original case studies that the News Product Alliance is commissioning. This case study explores how the Spanish media group Vocento has strategized and executed the launch of Relevo, a social news startup, in the overcrowded Spanish sports media market. Filled with interviews and access to internal materials, the piece demonstrates how Vocento applied product processes in order to differentiate its offer, resulting in a brand that amassed 260,000 followers across 4 platforms in less than 3 months.
- Author: Ismael Nafría
- Date: 01/20/2023
- Reading time: From 21 to 40 minutes
- Source: News Product Alliance
- Scale: Advanced
- Level of complexity: Advanced
- Type: Case study
- Theme: Product Strategy
- Language: English
Planning for effective product researchNPA Original Content
Product research is vital for including the user's perspective in a product. But how do you establish objectives in order to do this? In this guide from the NPA Product Kit series, you’ll learn how to draft a research goal and create a research brief that outlines how to collect the data you need.
Ariel Zirulnick
12/14/2022
Planning for effective product research NPA Original Content
Product research is vital for including the user's perspective in a product. But how do you establish objectives in order to do this? In this guide from the NPA Product Kit series, you’ll learn how to draft a research goal and create a research brief that outlines how to collect the data you need.
- Author: Ariel Zirulnick
- Date: 12/14/2022
- Reading time: Under 5 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Product Design
- Language: English
Define tu estrategia
A step by step guide to define the strategy to build a community for your newsroom, including tips on how to convince your boss and colleagues. From starting a community to actually sustaining the community.
Marie Connelly
11/03/2022
Define tu estrategia
A step by step guide to define the strategy to build a community for your newsroom, including tips on how to convince your boss and colleagues. From starting a community to actually sustaining the community.
- Author: Marie Connelly
- Date: 11/03/2022
- Reading time: Under 5 minutes
- Source: Coral Project
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Spanish
De problema a prototipo en cinco semanas
This article is a disquisition to get from problem thinking to a prototype in just 5 weeks following the process of diving in, identifying problems, listening to community needs, mapping the target community, value propositioning and story - and stakeholder mapping. Providing you with useful canvasses.
Nancy Spiccia
11/03/2022
De problema a prototipo en cinco semanas
This article is a disquisition to get from problem thinking to a prototype in just 5 weeks following the process of diving in, identifying problems, listening to community needs, mapping the target community, value propositioning and story - and stakeholder mapping. Providing you with useful canvasses.
- Author: Nancy Spiccia
- Date: 11/03/2022
- Reading time: From 6 to 10 minutes
- Source: Journalism Innovation
- Scale: International
- Level of complexity: Intermediate
- Type: Article
- Theme: Fundamentals of Product Thinking
- Language: Spanish
De problema a protótipo em cinco semanas
This article is a disquisition to get from problem thinking to a prototype in just 5 weeks following the process of diving in, identifying problems, listening to community needs, mapping the target community, value propositioning and story - and stakeholder mapping. Providing you with useful canvasses.
Nancy Spiccia
10/27/2022
De problema a protótipo em cinco semanas
This article is a disquisition to get from problem thinking to a prototype in just 5 weeks following the process of diving in, identifying problems, listening to community needs, mapping the target community, value propositioning and story - and stakeholder mapping. Providing you with useful canvasses.
- Author: Nancy Spiccia
- Date: 10/27/2022
- Reading time: From 6 to 10 minutes
- Source: Journalism Innovation
- Scale: International
- Level of complexity: Intermediate
- Type: Article
- Theme: Fundamentals of Product Thinking
- Language: Portuguese
Defina sua estratégia
A step by step guide to define the strategy to build a community for your newsroom, including tips on how to convince your boss and colleagues. From starting a community to actually sustaining the community.
Marie Connelly
10/27/2022
Defina sua estratégia
A step by step guide to define the strategy to build a community for your newsroom, including tips on how to convince your boss and colleagues. From starting a community to actually sustaining the community.
- Author: Marie Connelly
- Date: 10/27/2022
- Reading time: Under 5 minutes
- Source: Coral project
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Portuguese
Stakeholder Interviews 101Recommended on the NPA Slack
The article "Stakeholder Interviews: The 5 Steps You Need to Follow" explains the importance and process of conducting stakeholder interviews. The author emphasizes that conducting interviews is a crucial step in user-centered design as it helps understand user needs and expectations. The article outlines five steps for effective stakeholder interviews, including preparing for the interview, creating interview questions, conducting the interview, analyzing the data, and using the findings to inform design decisions. Stakeholder interviews provide valuable insights that can shape successful design solutions.
World Leaders in Research-Based User Experience
10/23/2022
Stakeholder Interviews 101 Recommended on the NPA Slack
The article "Stakeholder Interviews: The 5 Steps You Need to Follow" explains the importance and process of conducting stakeholder interviews. The author emphasizes that conducting interviews is a crucial step in user-centered design as it helps understand user needs and expectations. The article outlines five steps for effective stakeholder interviews, including preparing for the interview, creating interview questions, conducting the interview, analyzing the data, and using the findings to inform design decisions. Stakeholder interviews provide valuable insights that can shape successful design solutions.
- Author: World Leaders in Research-Based User Experience
- Date: 10/23/2022
- Reading time: From 6 to 10 minutes
- Source: www.nngroup.com
- Level of complexity: Intermediate
- Type: Article
- Theme: Fundamentals of Product Thinking
Magid-RTDNA 2022 Consumer Trust Study
A groundbreaking fact-finding research project the Radio Television Digital News Association (RTDNA) conducted with Magid (www.magid.com).
The study’s biggest takeaway — perhaps no surprise to journalists who have been fighting “fake news” claims for the better part of a decade — is there is no panacea, no silver bullet to winning and losing trust. Rather, the study identifies a pattern of behaviors and practices that most influence whether consumers believe what they see and hear.
The result is a roadmap for newsrooms to adopt and follow to maintain and win back trust in their communities (https://www.rtdna.org/article/rtdna_magid_trust_in_journalism_research_rtdna22)
Bill Hague, EVP, Magid
09/15/2022
Magid-RTDNA 2022 Consumer Trust Study
A groundbreaking fact-finding research project the Radio Television Digital News Association (RTDNA) conducted with Magid (www.magid.com).
The study’s biggest takeaway — perhaps no surprise to journalists who have been fighting “fake news” claims for the better part of a decade — is there is no panacea, no silver bullet to winning and losing trust. Rather, the study identifies a pattern of behaviors and practices that most influence whether consumers believe what they see and hear.
The result is a roadmap for newsrooms to adopt and follow to maintain and win back trust in their communities (https://www.rtdna.org/article/rtdna_magid_trust_in_journalism_research_rtdna22)
- Author: Bill Hague, EVP, Magid
- Date: 09/15/2022
- Reading time: From 11 to 20 minutes
- Source: RTDNA 2022 Annual Meeting
- Scale: Local
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
Democratization 2.0: The Assisted ModelRecommended on the NPA Slack
Brendan Beninghof, User Interviews’s Director of Customer Development, talks about the rising trend of democratizing research across an organization. This involves empowering teams and professionals to better understand their user and act on this knowledge.
Brendan Beninghof
08/15/2022
Democratization 2.0: The Assisted Model Recommended on the NPA Slack
Brendan Beninghof, User Interviews’s Director of Customer Development, talks about the rising trend of democratizing research across an organization. This involves empowering teams and professionals to better understand their user and act on this knowledge.
- Author: Brendan Beninghof
- Date: 08/15/2022
- Reading time: Under 5 minutes
- Source: User Interviews
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Product Design
- Language: English
Instagram knows you don’t like its changes. It doesn’t care.
Instagram's public identity crisis is a real-time case study. Taylor Lorenz summed it all up for the Washington Post. Lorenz interviewed experts who analyzed the whole mess through more of a product lens, discussing audience trust, product iteration, and marketplace positioning.
Taylor Lorenz
07/27/2022
Instagram knows you don’t like its changes. It doesn’t care.
Instagram's public identity crisis is a real-time case study. Taylor Lorenz summed it all up for the Washington Post. Lorenz interviewed experts who analyzed the whole mess through more of a product lens, discussing audience trust, product iteration, and marketplace positioning.
- Author: Taylor Lorenz
- Date: 07/27/2022
- Reading time: Under 5 minutes
- Source: The Washington Post
- Scale: Global
- Level of complexity: Beginner
- Type: Article
- Theme: Product Strategy
- Language: English
Performing a Mini Content Audit
"Content analysis" means to examine content to identify patterns. But you don't have to be a scientist to do this, especially with this handy worksheet from Reframe, an initiative of Resolve Philly. They break it down into four easy steps that newsrooms or individual journalists can use as a starting point for collecting data on their content and making meaning out of it in order to make more informed coverage choices.
07/26/2022
Performing a Mini Content Audit
"Content analysis" means to examine content to identify patterns. But you don't have to be a scientist to do this, especially with this handy worksheet from Reframe, an initiative of Resolve Philly. They break it down into four easy steps that newsrooms or individual journalists can use as a starting point for collecting data on their content and making meaning out of it in order to make more informed coverage choices.
- Date: 07/26/2022
- Reading time: Under 5 minutes
- Source: Reframe/Resolve Philly
- Scale: Regional
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Why journalism is a great foundation for media innovation, content strategy and more: Reflections from three Medill MSJsRecommended on the NPA Slack
NPA member and Northwestern University professor Rich Gordon shares reflections from three recent graduates of the Medill School of Journalism's graduate program who specialized in Media Innovation & Content Strategy. The students discuss how studying journalism prepares you for many different career paths and how journalism skills translate outside the field, to roles like product manager, sales, and more.
Rich Gordon, Julia Sifferlen, Maria Andrade, and Justin Pasionek
07/21/2022
Why journalism is a great foundation for media innovation, content strategy and more: Reflections from three Medill MSJs Recommended on the NPA Slack
NPA member and Northwestern University professor Rich Gordon shares reflections from three recent graduates of the Medill School of Journalism's graduate program who specialized in Media Innovation & Content Strategy. The students discuss how studying journalism prepares you for many different career paths and how journalism skills translate outside the field, to roles like product manager, sales, and more.
- Author: Rich Gordon, Julia Sifferlen, Maria Andrade, and Justin Pasionek
- Date: 07/21/2022
- Reading time: From 6 to 10 minutes
- Source: Medium
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Fundamentals of Product Thinking
- Language: English
What El Tímpano learned covering health and housing through a systems lens
El Timpano is a local journalism and engagement initative from Oakland and the Bay Area, in California, dedicated to informing Latino and Mayan immigrants. In this article, explore how they have covered the problems of health and housing in the region by applying systems thinking, with the aid of Journalism + Design. The interview describes "how systems thinking had informed the reporting project and the organization’s ongoing coverage, and what other journalists can learn from her experience."
Cole Goins
07/20/2022
What El Tímpano learned covering health and housing through a systems lens
El Timpano is a local journalism and engagement initative from Oakland and the Bay Area, in California, dedicated to informing Latino and Mayan immigrants. In this article, explore how they have covered the problems of health and housing in the region by applying systems thinking, with the aid of Journalism + Design. The interview describes "how systems thinking had informed the reporting project and the organization’s ongoing coverage, and what other journalists can learn from her experience."
- Author: Cole Goins
- Date: 07/20/2022
- Reading time: From 6 to 10 minutes
- Source: Journalism + Design
- Scale: Hyperlocal
- Level of complexity: Intermediate
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
3 findings from experiments with triggers via push notification, website and email
Matthew Lynes, Media Innovation Analyst at digital publisher Twipe, shares findings from experiments with different triggers designed to keep audiences engaged. He shares that targeted push notifications can reduce cancellations, personalized article recommendations have higher click through rates, and that newsletter automation and personalization efforts can build reader habit.
Matthew Lynes
07/14/2022
3 findings from experiments with triggers via push notification, website and email
Matthew Lynes, Media Innovation Analyst at digital publisher Twipe, shares findings from experiments with different triggers designed to keep audiences engaged. He shares that targeted push notifications can reduce cancellations, personalized article recommendations have higher click through rates, and that newsletter automation and personalization efforts can build reader habit.
- Author: Matthew Lynes
- Date: 07/14/2022
- Reading time: Under 5 minutes
- Source: Twipe
- Scale: N/A
- Level of complexity: Beginner
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Four strategies to grow and retain digital audiences
Rolling Stone UK's digital director shares her top four tips for growing and retaining digital audiences: leveraging archives, audience research, optimizing content recommendations, and developing a strong tech stack, all with the goal of surfacing content that audiences will engage with.
Peter Houston
07/13/2022
Four strategies to grow and retain digital audiences
Rolling Stone UK's digital director shares her top four tips for growing and retaining digital audiences: leveraging archives, audience research, optimizing content recommendations, and developing a strong tech stack, all with the goal of surfacing content that audiences will engage with.
- Author: Peter Houston
- Date: 07/13/2022
- Reading time: Under 5 minutes
- Source: Spiny Trends
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
I stopped reading the news. Is the problem me — or the product?Recommended on the NPA Slack
Journalist Amanda Ripley aired a secret in a personal essay for the Washington Post: She avoids the news. And, she finds, she's not alone. She posits that today's news product "isn't designed for humans," details what's missing from the current framework, and highlights a few examples that could inform what news designed for 21st century consumers should look like.
Amanda Ripley
07/08/2022
I stopped reading the news. Is the problem me — or the product? Recommended on the NPA Slack
Journalist Amanda Ripley aired a secret in a personal essay for the Washington Post: She avoids the news. And, she finds, she's not alone. She posits that today's news product "isn't designed for humans," details what's missing from the current framework, and highlights a few examples that could inform what news designed for 21st century consumers should look like.
- Author: Amanda Ripley
- Date: 07/08/2022
- Reading time: From 6 to 10 minutes
- Source: The Washington Post
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Product Design
- Language: English
Is there an optimal article length? Our data on the relationship between word count and engagement
Digital readers are stereotyped as having exceedingly short attention spans, yet many longform articles end up at the center of online discourse. So how long is too long? Is there a relationship between word count and reader engagement? Chartbeat's data science team explored these questions to help editorial teams better optimize their content.
Jack Neary
07/07/2022
Is there an optimal article length? Our data on the relationship between word count and engagement
Digital readers are stereotyped as having exceedingly short attention spans, yet many longform articles end up at the center of online discourse. So how long is too long? Is there a relationship between word count and reader engagement? Chartbeat's data science team explored these questions to help editorial teams better optimize their content.
- Author: Jack Neary
- Date: 07/07/2022
- Reading time: From 6 to 10 minutes
- Source: Chartbeat
- Scale: N/A
- Level of complexity: Intermediate
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Introdução à pesquisa de produtosNPA Original Content
This guide from NPA's Product Kit details the most common methods of product research and how to use them. Immerse yourself in different ways to listen to the user or audience and learn how you can better explore their feedback.
Aldana Vales and Erin Boon
07/05/2022
Introdução à pesquisa de produtos NPA Original Content
This guide from NPA's Product Kit details the most common methods of product research and how to use them. Immerse yourself in different ways to listen to the user or audience and learn how you can better explore their feedback.
- Author: Aldana Vales and Erin Boon
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Portuguese
Tornando a pesquisa e a experimentação partes do seu processo de desenvolvimentoNPA Original Content
Understanding the audience or user is both fundamental and difficult. There are several methods to be used and factors to keep in mind. This guide from NPA's Product Kit outlines some of the main aspects of user/audience research.
Stephanie Ho
07/05/2022
Tornando a pesquisa e a experimentação partes do seu processo de desenvolvimento NPA Original Content
Understanding the audience or user is both fundamental and difficult. There are several methods to be used and factors to keep in mind. This guide from NPA's Product Kit outlines some of the main aspects of user/audience research.
- Author: Stephanie Ho
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Portuguese
Using research results in decision-makingNPA Original Content
Product thinking is all about the user. However, incorporating them in product development may be tough. This guide from NPA's Product Kit helps to implement research and audience feedback in product design and development, with a clear step-by-step structure.
Khalil Cassimally
07/05/2022
Using research results in decision-making NPA Original Content
Product thinking is all about the user. However, incorporating them in product development may be tough. This guide from NPA's Product Kit helps to implement research and audience feedback in product design and development, with a clear step-by-step structure.
- Author: Khalil Cassimally
- Date: 07/05/2022
- Reading time: Under 5 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Primeros pasos con la investigación de productosNPA Original Content
This guide from NPA's Product Kit details the most common methods of product research and how to use them. Immerse yourself in different ways to listen to the user or audience and learn how you can better explore their feedback.
Aldana Vales and Erin Boon
07/05/2022
Primeros pasos con la investigación de productos NPA Original Content
This guide from NPA's Product Kit details the most common methods of product research and how to use them. Immerse yourself in different ways to listen to the user or audience and learn how you can better explore their feedback.
- Author: Aldana Vales and Erin Boon
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Spanish
Uso de los resultados de la investigación en la toma de decisionesNPA Original Content
Product thinking is all about the user. However, incorporating them in product development may be tough. This guide from NPA's Product Kit helps to implement research and audience feedback in product design and development, with a clear step-by-step structure.
Khalil Cassimally
07/05/2022
Uso de los resultados de la investigación en la toma de decisiones NPA Original Content
Product thinking is all about the user. However, incorporating them in product development may be tough. This guide from NPA's Product Kit helps to implement research and audience feedback in product design and development, with a clear step-by-step structure.
- Author: Khalil Cassimally
- Date: 07/05/2022
- Reading time: Under 5 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Spanish
A utilização dos resultados de pesquisa na tomada de decisõesNPA Original Content
Product thinking is all about the user. However, incorporating them in product development may be tough. This guide from NPA's Product Kit helps to implement research and audience feedback in product design and development, with a clear step-by-step structure.
Khalil Cassimally
07/05/2022
A utilização dos resultados de pesquisa na tomada de decisões NPA Original Content
Product thinking is all about the user. However, incorporating them in product development may be tough. This guide from NPA's Product Kit helps to implement research and audience feedback in product design and development, with a clear step-by-step structure.
- Author: Khalil Cassimally
- Date: 07/05/2022
- Reading time: Under 5 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Portuguese
Making research and experimentation part of your development processNPA Original Content
Understanding the audience or user is both fundamental and difficult. There are several methods to be used and factors to keep in mind. This guide from NPA's Product Kit outlines some of the main aspects of user/audience research.
Stephanie Ho
07/05/2022
Making research and experimentation part of your development process NPA Original Content
Understanding the audience or user is both fundamental and difficult. There are several methods to be used and factors to keep in mind. This guide from NPA's Product Kit outlines some of the main aspects of user/audience research.
- Author: Stephanie Ho
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Getting started with product researchNPA Original Content
This guide from NPA's Product Kit details the most common methods of product research and how to use them. Immerse yourself in different ways to listen to the user or audience and learn how you can better explore their feedback.
Aldana Vales and Erin Boon
07/05/2022
Getting started with product research NPA Original Content
This guide from NPA's Product Kit details the most common methods of product research and how to use them. Immerse yourself in different ways to listen to the user or audience and learn how you can better explore their feedback.
- Author: Aldana Vales and Erin Boon
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Definindo a missão e a visão do seu produtoNPA Original Content
Two of the most important items of a product are mission and vision. This guide from NPA's Product Kit helps to define them with practical tips. Remember to always keep the user in mind.
Germán Frassa
07/05/2022
Definindo a missão e a visão do seu produto NPA Original Content
Two of the most important items of a product are mission and vision. This guide from NPA's Product Kit helps to define them with practical tips. Remember to always keep the user in mind.
- Author: Germán Frassa
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Product Strategy
- Language: Portuguese
Definiendo la misión y la visión de su productoNPA Original Content
Two of the most important items of a product are mission and vision. This guide from NPA's Product Kit helps to define them with practical tips. Remember to always keep the user in mind.
Germán Frassa
07/05/2022
Definiendo la misión y la visión de su producto NPA Original Content
Two of the most important items of a product are mission and vision. This guide from NPA's Product Kit helps to define them with practical tips. Remember to always keep the user in mind.
- Author: Germán Frassa
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Product Strategy
- Language: Spanish
Hacer que la investigación y la experimentación sean parte de su proceso de desarrolloNPA Original Content
Understanding the audience or user is both fundamental and difficult. There are several methods to be used and factors to keep in mind. This guide from NPA's Product Kit outlines some of the main aspects of user/audience research.
Stephanie Ho
07/05/2022
Hacer que la investigación y la experimentación sean parte de su proceso de desarrollo NPA Original Content
Understanding the audience or user is both fundamental and difficult. There are several methods to be used and factors to keep in mind. This guide from NPA's Product Kit outlines some of the main aspects of user/audience research.
- Author: Stephanie Ho
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Spanish
Defining your product mission and visionNPA Original Content
Two of the most important items of a product are mission and vision. This guide from NPA's Product Kit helps to define them with practical tips. Remember to always keep the user in mind.
Germán Frassa
07/05/2022
Defining your product mission and vision NPA Original Content
Two of the most important items of a product are mission and vision. This guide from NPA's Product Kit helps to define them with practical tips. Remember to always keep the user in mind.
- Author: Germán Frassa
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Product Strategy
- Language: English
What Is the Jobs to Be Done Framework (JTBD)?
Built In enables tech professionals "find their forward" by helping them level up their skills and find job opportunities to advance their careers. Built In's content is for professionals at every level, from the recent graduate to the mid-level IC looking to get into management to the senior manager trying to make it into the C suite.
This article is an example of one of Built In's guides, which explains the Jobs to Be Done framework. In addition to defining the framework, the guide explains its origins, its utility to different teams, how to apply it, and more.
More Built In content and resources about product management — including an overview of what product management is, what skills are necessary to succeed, job outlook, etc — can be found here: https://builtin.com/product
Jeff Link
06/28/2022
What Is the Jobs to Be Done Framework (JTBD)?
Built In enables tech professionals "find their forward" by helping them level up their skills and find job opportunities to advance their careers. Built In's content is for professionals at every level, from the recent graduate to the mid-level IC looking to get into management to the senior manager trying to make it into the C suite.
This article is an example of one of Built In's guides, which explains the Jobs to Be Done framework. In addition to defining the framework, the guide explains its origins, its utility to different teams, how to apply it, and more.
More Built In content and resources about product management — including an overview of what product management is, what skills are necessary to succeed, job outlook, etc — can be found here: https://builtin.com/product
- Author: Jeff Link
- Date: 06/28/2022
- Reading time: From 11 to 20 minutes
- Source: Built In
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Fundamentals of Product Thinking
- Language: English
“I follow all these pages and I still don’t get answers”: This new report is a great example of centering consumers in local news research
This article describes the main conclusions from a 6-month study of local audiences in the American state of Delaware. Delaware’s Local Journalism Initiative set to discover what the audience wanted and needed from local journalism, and they did that by combining several methods. Among the findings, they discovered that local news is overly negative, there are not many news about black communities and residents want more usable news. The article has a link to the main research
Laura Hazard Owen
06/08/2022
“I follow all these pages and I still don’t get answers”: This new report is a great example of centering consumers in local news research
This article describes the main conclusions from a 6-month study of local audiences in the American state of Delaware. Delaware’s Local Journalism Initiative set to discover what the audience wanted and needed from local journalism, and they did that by combining several methods. Among the findings, they discovered that local news is overly negative, there are not many news about black communities and residents want more usable news. The article has a link to the main research
- Author: Laura Hazard Owen
- Date: 06/08/2022
- Reading time: From 11 to 20 minutes
- Source: NiemanLab
- Scale: Local
- Level of complexity: Beginner
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Reading Frequency Outweighs Page Views and Intensity: Medill Analysis
Many news organizations are turning away from ad-based revenue models and toward subscriptions, which are more stable and sustainable. When determining the health of their readership and figuring out how to convert a reader to a subscriber, publications often focus on page views and session time. But a recent analysis by the Local News Initiative at Northwestern University's Medill School of Journalism, Media, Integrated Marketing Communications found that readers who make short but frequent visits are more valuable than those that stop occasionally and read a lot.
Susan Chandler
05/26/2022
Reading Frequency Outweighs Page Views and Intensity: Medill Analysis
Many news organizations are turning away from ad-based revenue models and toward subscriptions, which are more stable and sustainable. When determining the health of their readership and figuring out how to convert a reader to a subscriber, publications often focus on page views and session time. But a recent analysis by the Local News Initiative at Northwestern University's Medill School of Journalism, Media, Integrated Marketing Communications found that readers who make short but frequent visits are more valuable than those that stop occasionally and read a lot.
- Author: Susan Chandler
- Date: 05/26/2022
- Reading time: From 6 to 10 minutes
- Source: Local News Initiative
- Scale: Local
- Level of complexity: Beginner
- Type: Case study
- Theme: Business Models & Monetization
- Language: English
The Beginner’s Guide to User Flow in UX Design | 2022Recommended on the NPA Slack
"The Beginner's Guide to User Flow in UX Design" provides a comprehensive overview of user flow in UX design. It explains that user flow is the path a user takes while navigating through a website or app. The article highlights the importance of creating a clear and intuitive user flow to enhance user experience. It discusses the key elements of user flow, such as entry points, actions, decision points, and exit points. The article also provides practical tips and best practices for creating effective user flows, including conducting user research, eliminating unnecessary steps, and providing clear navigation. Overall, this guide serves as a valuable resource for beginners looking to understand and improve user flow in their designs.
Annie Dai
05/26/2022
The Beginner’s Guide to User Flow in UX Design | 2022 Recommended on the NPA Slack
"The Beginner's Guide to User Flow in UX Design" provides a comprehensive overview of user flow in UX design. It explains that user flow is the path a user takes while navigating through a website or app. The article highlights the importance of creating a clear and intuitive user flow to enhance user experience. It discusses the key elements of user flow, such as entry points, actions, decision points, and exit points. The article also provides practical tips and best practices for creating effective user flows, including conducting user research, eliminating unnecessary steps, and providing clear navigation. Overall, this guide serves as a valuable resource for beginners looking to understand and improve user flow in their designs.
- Author: Annie Dai
- Date: 05/26/2022
- Reading time: From 6 to 10 minutes
- Source: uxplanet.org
- Level of complexity: Intermediate
- Type: Article
- Theme: Fundamentals of Product Thinking
How surveys helped 5 newsrooms refine coverage and grow reader revenue
There are several different forms of listening to your audience. One of the most used is reader surveys, but, even then, there is more than way to apply the method and to interpret insights. This article presents the strategies employed by 5 newsrooms to refine coverage and grow reader revenue via reader surveys. The organizations asked readers about ideas for new products, what topics they were interested in, what were their goals, and more.
Some of the organizations mentioned were featured in the Meta Journalism Project’s Accelerator program
Penny Riordan
05/17/2022
How surveys helped 5 newsrooms refine coverage and grow reader revenue
There are several different forms of listening to your audience. One of the most used is reader surveys, but, even then, there is more than way to apply the method and to interpret insights. This article presents the strategies employed by 5 newsrooms to refine coverage and grow reader revenue via reader surveys. The organizations asked readers about ideas for new products, what topics they were interested in, what were their goals, and more.
Some of the organizations mentioned were featured in the Meta Journalism Project’s Accelerator program
- Author: Penny Riordan
- Date: 05/17/2022
- Reading time: From 6 to 10 minutes
- Source: Local Media Association
- Scale: Local
- Level of complexity: Intermediate
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
If Tech Fails to Design for the Most Vulnerable, It Fails Us AllRecommended on the NPA Slack
Product are generally built around the so-called typical user. However, there is a strong argument, advanced by the text, to focus desig on vulnerable and/or marginalized people. The author remembers recent cases where such a treatment was important.
Afsaneh Rigot
05/15/2022
If Tech Fails to Design for the Most Vulnerable, It Fails Us All Recommended on the NPA Slack
Product are generally built around the so-called typical user. However, there is a strong argument, advanced by the text, to focus desig on vulnerable and/or marginalized people. The author remembers recent cases where such a treatment was important.
- Author: Afsaneh Rigot
- Date: 05/15/2022
- Reading time: From 11 to 20 minutes
- Source: Wired
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Diversity & Inclusion
- Language: English
How publishers are experimenting with more homepage personalization sections
This article discusses how major, legacy publishers like the New York Times and Washington Post are experimenting with homepage personalization to keep and acquire subscribers.
Sara Guaglione
04/29/2022
How publishers are experimenting with more homepage personalization sections
This article discusses how major, legacy publishers like the New York Times and Washington Post are experimenting with homepage personalization to keep and acquire subscribers.
- Author: Sara Guaglione
- Date: 04/29/2022
- Reading time: Under 5 minutes
- Source: Digiday
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Business Models & Monetization
- Language: English
Bridging the gap between advertising and subscription revenue
How can publishers find the right balance between digital advertising and subscription models? How is the industry going to create a sustainable, long-term revenue model – especially with the shifting privacy landscape and its implications for digital businesses?
Rupert Knowles, General Manager, UK, Piano, explores the changing digital landscape and outlines how publishers can adopt new ways of building reader trust that lead to better targeting capabilities and higher overall revenue from both advertising and subscription models, without compromising on data ethics.
Rupert Knowles
04/01/2022
Bridging the gap between advertising and subscription revenue
How can publishers find the right balance between digital advertising and subscription models? How is the industry going to create a sustainable, long-term revenue model – especially with the shifting privacy landscape and its implications for digital businesses?
Rupert Knowles, General Manager, UK, Piano, explores the changing digital landscape and outlines how publishers can adopt new ways of building reader trust that lead to better targeting capabilities and higher overall revenue from both advertising and subscription models, without compromising on data ethics.
- Author: Rupert Knowles
- Date: 04/01/2022
- Reading time: Under 5 minutes
- Source: What's New in Publishing
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Business Models & Monetization
- Language: English
- agile methodologies
- audience analytics
- branding
- business intelligence data
- community management
- design sprint
- goal setting
- innovation culture
- newsroom culture
- OKRs
- prioritization
- product development
- product discovery
- product management
- productivity
- project management
- stakeholder management
- testing
- user research
- UX
- what is product thinking
ABCs of ProductNPA Original Content
This glossary from NPA's Product Kit explains the meaning of the most common used words in the news product field. From Agile to Value proposition, never get lost in the jargon again.
Mary Tyler March
03/24/2022
- agile methodologies
- audience analytics
- branding
- business intelligence data
- community management
- design sprint
- goal setting
- innovation culture
- newsroom culture
- OKRs
- prioritization
- product development
- product discovery
- product management
- productivity
- project management
- stakeholder management
- testing
- user research
- UX
- what is product thinking
ABCs of Product NPA Original Content
This glossary from NPA's Product Kit explains the meaning of the most common used words in the news product field. From Agile to Value proposition, never get lost in the jargon again.
- Author: Mary Tyler March
- Date: 03/24/2022
- Reading time: From 11 to 20 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Glossary
- Theme: Fundamentals of Product Thinking
- Language: English
- agile methodologies
- audience analytics
- branding
- business intelligence data
- community management
- design sprint
- goal setting
- innovation culture
- newsroom culture
- OKRs
- prioritization
- product development
- product discovery
- product management
- productivity
- project management
- stakeholder management
- testing
- user research
- UX
- what is product thinking
El ABC de Producto en mediosNPA Original Content
This glossary from NPA's Product Kit explains the meaning of the most common used words in the news product field. From Agile to Value proposition, never get lost in the jargon again.
Mary Tyler March
03/24/2022
- agile methodologies
- audience analytics
- branding
- business intelligence data
- community management
- design sprint
- goal setting
- innovation culture
- newsroom culture
- OKRs
- prioritization
- product development
- product discovery
- product management
- productivity
- project management
- stakeholder management
- testing
- user research
- UX
- what is product thinking
El ABC de Producto en medios NPA Original Content
This glossary from NPA's Product Kit explains the meaning of the most common used words in the news product field. From Agile to Value proposition, never get lost in the jargon again.
- Author: Mary Tyler March
- Date: 03/24/2022
- Reading time: From 11 to 20 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Glossary
- Theme: Fundamentals of Product Thinking
- Language: Spanish
- agile methodologies
- audience analytics
- branding
- business intelligence data
- community management
- design sprint
- goal setting
- innovation culture
- newsroom culture
- OKRs
- prioritization
- product development
- product discovery
- product management
- productivity
- project management
- stakeholder management
- testing
- user research
- UX
- what is product thinking
ABC do ProdutoNPA Original Content
This glossary from NPA's Product Kit explains the meaning of the most common used words in the news product field. From Agile to Value proposition, never get lost in the jargon again.
Mary Tyler March
03/24/2022
- agile methodologies
- audience analytics
- branding
- business intelligence data
- community management
- design sprint
- goal setting
- innovation culture
- newsroom culture
- OKRs
- prioritization
- product development
- product discovery
- product management
- productivity
- project management
- stakeholder management
- testing
- user research
- UX
- what is product thinking
ABC do Produto NPA Original Content
This glossary from NPA's Product Kit explains the meaning of the most common used words in the news product field. From Agile to Value proposition, never get lost in the jargon again.
- Author: Mary Tyler March
- Date: 03/24/2022
- Reading time: From 11 to 20 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Glossary
- Theme: Fundamentals of Product Thinking
- Language: Portuguese
Regularity, a metric newsrooms should look at to build user habits and brand loyaltyRecommended on the NPA Slack
NPA member Ruby Yuan wrote a Medium post about measuring and quantifying user habits through the metric of "regularity" rather than more traditional metrics like "sessions per user" or "pages per session."
Ruby Yuan
03/14/2022
Regularity, a metric newsrooms should look at to build user habits and brand loyalty Recommended on the NPA Slack
NPA member Ruby Yuan wrote a Medium post about measuring and quantifying user habits through the metric of "regularity" rather than more traditional metrics like "sessions per user" or "pages per session."
- Author: Ruby Yuan
- Date: 03/14/2022
- Reading time: From 6 to 10 minutes
- Source: Medium
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
Product Discovery: o que é, importância e como fazer
A guide to the Product Discovery process. It explains the concept, when to use it, steps of product discovery, frameworks' suggestions, and how to learn more about it.
01/20/2022
Product Discovery: o que é, importância e como fazer
A guide to the Product Discovery process. It explains the concept, when to use it, steps of product discovery, frameworks' suggestions, and how to learn more about it.
- Date: 01/20/2022
- Reading time: From 6 to 10 minutes
- Source: PM3
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Product Design
- Language: Portuguese
We’ve spent two years studying readers’ & listeners’ needs of The Atlantic
Emily Goligoski, executive director of audience research at The Atlantic, tells how they did extensive user research to learn more about the publication's audience and generate new ideas for the site.
Emily Goligoski
01/18/2022
We’ve spent two years studying readers’ & listeners’ needs of The Atlantic
Emily Goligoski, executive director of audience research at The Atlantic, tells how they did extensive user research to learn more about the publication's audience and generate new ideas for the site.
- Author: Emily Goligoski
- Date: 01/18/2022
- Reading time: From 6 to 10 minutes
- Source: Medium
- Scale: National
- Level of complexity: Intermediate
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
“Everything clicks for a different reason”: Why journalism analytics are so hard to interpretRecommended on the NPA Slack
Caitlin Petre, an assistant professor of journalism and media studies at Rutgers University, studies the social processes behind the digital datasets and algorithms that increasingly govern the contemporary world. In this article, she looks at how the movie "Moneyball" gave way to the Big Data era, "in which new sources of analytics were supposed to provide strategic advantages for any organization savvy enough to leverage them." From 2011-2015, she conducted a mix of in-depth interviews and ethnographic observation at Chartbeat, Gawker, and The New York Times to understand how newsroom metrics are changing the way journalists practice journalism.
Caitlin Petre
12/08/2021
“Everything clicks for a different reason”: Why journalism analytics are so hard to interpret Recommended on the NPA Slack
Caitlin Petre, an assistant professor of journalism and media studies at Rutgers University, studies the social processes behind the digital datasets and algorithms that increasingly govern the contemporary world. In this article, she looks at how the movie "Moneyball" gave way to the Big Data era, "in which new sources of analytics were supposed to provide strategic advantages for any organization savvy enough to leverage them." From 2011-2015, she conducted a mix of in-depth interviews and ethnographic observation at Chartbeat, Gawker, and The New York Times to understand how newsroom metrics are changing the way journalists practice journalism.
- Author: Caitlin Petre
- Date: 12/08/2021
- Reading time: From 21 to 40 minutes
- Source: Columbia Journalism Review
- Scale: National
- Level of complexity: Intermediate
- Type: Case study
- Theme: Technology
- Language: English
Jobs to be done: da teoria à prática
This article explains what is the "jobs to be done" methodology, what is it for, and how to apply the framework. JBTD is an approach to developing products that is based on understanding customers' goals and searching for solutions to these tasks.
Kellison Ferreira
11/23/2021
Jobs to be done: da teoria à prática
This article explains what is the "jobs to be done" methodology, what is it for, and how to apply the framework. JBTD is an approach to developing products that is based on understanding customers' goals and searching for solutions to these tasks.
- Author: Kellison Ferreira
- Date: 11/23/2021
- Reading time: From 11 to 20 minutes
- Source: Blog da Tera
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Product Design
- Language: Portuguese
Diversity in design: Inclusion alone won’t fix a broken systemRecommended on the NPA Slack
This article delves into the Eurocentrism of modern design principles, and questions their validity through investigating the historical underpinnings of standards of beauty and aesthetic from ancient Greece to colonialism.
Ida Persson
10/21/2021
Diversity in design: Inclusion alone won’t fix a broken system Recommended on the NPA Slack
This article delves into the Eurocentrism of modern design principles, and questions their validity through investigating the historical underpinnings of standards of beauty and aesthetic from ancient Greece to colonialism.
- Author: Ida Persson
- Date: 10/21/2021
- Reading time: From 6 to 10 minutes
- Source: UX Collective
- Scale: Global
- Level of complexity: Intermediate
- Type: Article
- Theme: Product Design
- Language: English
What To Know Before You Kickstart Your CommunityRecommended on the NPA Slack
Key to every business' success and impact is the ability to nurture authentic relationships with customers, users, and stakeholders. This article presents principles for building a strong community for any brand.
Naomi Malik
10/14/2021
What To Know Before You Kickstart Your Community Recommended on the NPA Slack
Key to every business' success and impact is the ability to nurture authentic relationships with customers, users, and stakeholders. This article presents principles for building a strong community for any brand.
- Author: Naomi Malik
- Date: 10/14/2021
- Reading time: From 6 to 10 minutes
- Source: Supernode Global
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
O que é Jobs To Be Done?
Introduction to the Jobs To Be Done concept and the idea that consumers "hire" products to complete specific goals. The article is based on Professor Clayton Christensen's explanations and describes the process of understanding needs and applying them to product development.
Daniel Salengue
10/07/2021
O que é Jobs To Be Done?
Introduction to the Jobs To Be Done concept and the idea that consumers "hire" products to complete specific goals. The article is based on Professor Clayton Christensen's explanations and describes the process of understanding needs and applying them to product development.
- Author: Daniel Salengue
- Date: 10/07/2021
- Reading time: From 6 to 10 minutes
- Source: Medium
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Product Design
- Language: Portuguese
How Twitter Applied the “Jobs to Be Done” Approach to StrategyRecommended on the NPA Slack
Since Jack Dorsey rejoined Twitter as CEO in 2015, the company’s performance has skyrocketed. The authors attribute Dorsey’s success to the use of the “jobs to be done” framework which focuses on solving real problems for customers or users. This article discusses the steps that Twitter took, which other media companies can apply.
David S. Duncan and Brian Hindo
10/06/2021
How Twitter Applied the “Jobs to Be Done” Approach to Strategy Recommended on the NPA Slack
Since Jack Dorsey rejoined Twitter as CEO in 2015, the company’s performance has skyrocketed. The authors attribute Dorsey’s success to the use of the “jobs to be done” framework which focuses on solving real problems for customers or users. This article discusses the steps that Twitter took, which other media companies can apply.
- Author: David S. Duncan and Brian Hindo
- Date: 10/06/2021
- Reading time: From 11 to 20 minutes
- Source: Harvard Business Review
- Scale: Global
- Level of complexity: Intermediate
- Type: Case study
- Theme: Product Strategy
- Language: English
- agile methodologies
- audience analytics
- audience engagement
- business intelligence data
- career development
- design sprint
- design thinking
- goal setting
- innovation culture
- leadership
- newsroom culture
- prioritization
- product development
- product discovery
- product management
- road mapping
- social listening
- stakeholder management
- team building
- user research
- UX
- what is product thinking
PropulsorioNPA Original Content
Propulsorio is a thorough guide from SembraMedia on the basics of the product role in news organizations. It is divided in 8 chapters, each one very focused on the challenges that news product practitioners face. Learn everything from the role of product managers to UX, media sustainability, how to be a better leader, and more.
Maxi De Rito and Felicitas Carrique
09/14/2021
- agile methodologies
- audience analytics
- audience engagement
- business intelligence data
- career development
- design sprint
- design thinking
- goal setting
- innovation culture
- leadership
- newsroom culture
- prioritization
- product development
- product discovery
- product management
- road mapping
- social listening
- stakeholder management
- team building
- user research
- UX
- what is product thinking
Propulsorio NPA Original Content
Propulsorio is a thorough guide from SembraMedia on the basics of the product role in news organizations. It is divided in 8 chapters, each one very focused on the challenges that news product practitioners face. Learn everything from the role of product managers to UX, media sustainability, how to be a better leader, and more.
- Author: Maxi De Rito and Felicitas Carrique
- Date: 09/14/2021
- Reading time: Over 40 minutes
- Source: SembraMedia
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Fundamentals of Product Thinking
- Language: Spanish
Data Is More than Numbers: Why Qualitative Data Isn’t Just OpinionsRecommended on the NPA Slack
Debunking a number of assumptions that qualitative UX methods are inferior to quantitative ones. Qualitative methods are a necessary countermeasure to quantitative methods. Qualitative research is rigorous and systematic. Small sample sizes are not necessarily invalid.
Page Laubheimer
08/01/2021
Data Is More than Numbers: Why Qualitative Data Isn’t Just Opinions Recommended on the NPA Slack
Debunking a number of assumptions that qualitative UX methods are inferior to quantitative ones. Qualitative methods are a necessary countermeasure to quantitative methods. Qualitative research is rigorous and systematic. Small sample sizes are not necessarily invalid.
- Author: Page Laubheimer
- Date: 08/01/2021
- Reading time: From 11 to 20 minutes
- Source: Nielsen Norman Group
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Product Strategy
- Language: English
Product Design at the Pace of News
A Q&A with The New York Times Live design team responsible for innovating and scaling live journalism formats. They describe how they approach the product design process in a dynamic news-driven environment.
07/16/2021
Product Design at the Pace of News
A Q&A with The New York Times Live design team responsible for innovating and scaling live journalism formats. They describe how they approach the product design process in a dynamic news-driven environment.
- Date: 07/16/2021
- Reading time: From 11 to 20 minutes
- Source: NYT Open
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Product Design
- Language: English
Sorry publishers, but your digital products suckRecommended on the NPA Slack
The vast majority of news sites or apps are not pleasant to navigate as a user due to many errors, which are generally easy to fix. Filloux critiques several categories of errors that make the user experience less-than-ideal: login, identification, and on-boarding procedures; search engines; no personalization, users are all the same; apps poorly implemented.
Frederic Filloux
07/12/2021
Sorry publishers, but your digital products suck Recommended on the NPA Slack
The vast majority of news sites or apps are not pleasant to navigate as a user due to many errors, which are generally easy to fix. Filloux critiques several categories of errors that make the user experience less-than-ideal: login, identification, and on-boarding procedures; search engines; no personalization, users are all the same; apps poorly implemented.
- Author: Frederic Filloux
- Date: 07/12/2021
- Reading time: From 11 to 20 minutes
- Source: Monday Note
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Product Strategy
- Language: English
Nosso ‘JOTA Talks’ sobre Jobs-to-be-Done (JTBD)
In this video, Mariana Nascimento, Product Owner at the Brazilian company JOTA, explains what is the Jobs To Be Done theory and its applications. She also addresses the differences between job-as-activities and job-as-progress approaches and how to put them into practice.
Mariana Nascimento
05/07/2021
Nosso ‘JOTA Talks’ sobre Jobs-to-be-Done (JTBD)
In this video, Mariana Nascimento, Product Owner at the Brazilian company JOTA, explains what is the Jobs To Be Done theory and its applications. She also addresses the differences between job-as-activities and job-as-progress approaches and how to put them into practice.
- Author: Mariana Nascimento
- Date: 05/07/2021
- Reading time: Over 40 minutes
- Source: Por Dentro do Jota
- Scale: National
- Level of complexity: Beginner
- Type: Lecture
- Theme: Product Design
- Language: Portuguese
Does headline testing lose value over time? Our data behind its lasting impact on engagement
One of Chartbeat's most popular features is its headline testing tool. Some sites run hundreds or thousands of headline tests each week! But does the tool lose its utility over time? And how does it impact reader engagement? Chartbeat itself dug into those questions in this blog post.
Josh Schwartz
02/24/2021
Does headline testing lose value over time? Our data behind its lasting impact on engagement
One of Chartbeat's most popular features is its headline testing tool. Some sites run hundreds or thousands of headline tests each week! But does the tool lose its utility over time? And how does it impact reader engagement? Chartbeat itself dug into those questions in this blog post.
- Author: Josh Schwartz
- Date: 02/24/2021
- Reading time: Under 5 minutes
- Source: Chartbeat
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
How to improve forms through user researchRecommended on the NPA Slack
The article titled "User Research for Improving Forms" provides practical tips on conducting user research and using insights to create effective and user-friendly forms. The author highlights the importance of understanding user needs, goals, and behavior to design forms that are easy to fill out and minimize errors. The article offers a step-by-step guide for conducting user research, including techniques such as surveys, interviews, and usability testing. It also discusses common design mistakes to avoid and provides best practices for organizing forms, using labels, and providing feedback to users.
04/16/2020
How to improve forms through user research Recommended on the NPA Slack
The article titled "User Research for Improving Forms" provides practical tips on conducting user research and using insights to create effective and user-friendly forms. The author highlights the importance of understanding user needs, goals, and behavior to design forms that are easy to fill out and minimize errors. The article offers a step-by-step guide for conducting user research, including techniques such as surveys, interviews, and usability testing. It also discusses common design mistakes to avoid and provides best practices for organizing forms, using labels, and providing feedback to users.
- Date: 04/16/2020
- Reading time: Under 5 minutes
- Source: www.navapbc.com
- Level of complexity: Intermediate
- Type: Guide
- Theme: Product Design
'Audience canvas': create an audience-first strategy
Sarah Marshall created a version of the famed Business Model Canvas, but directed towards journalists called "audience canvas". She explained how to use the tool in a 45 minute workshop at Rewsrewired in 2019. In this guide you can follow the main ideas of the canvas and how to apply it.
Jacob Granger
12/02/2019
'Audience canvas': create an audience-first strategy
Sarah Marshall created a version of the famed Business Model Canvas, but directed towards journalists called "audience canvas". She explained how to use the tool in a 45 minute workshop at Rewsrewired in 2019. In this guide you can follow the main ideas of the canvas and how to apply it.
- Author: Jacob Granger
- Date: 12/02/2019
- Reading time: From 6 to 10 minutes
- Source: Journalism.co.uk
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Introducing the d.school’s new “Public Library”
This article explores the new Public Library of the Stanford d.school. They describe what to find in these public libraries and how to use their FAQ on design questions. The library itself is packed with resources on design thinking, user research, prototyping etc.
10/03/2019
Introducing the d.school’s new “Public Library”
This article explores the new Public Library of the Stanford d.school. They describe what to find in these public libraries and how to use their FAQ on design questions. The library itself is packed with resources on design thinking, user research, prototyping etc.
- Date: 10/03/2019
- Reading time: Under 5 minutes
- Source: Hasso Plattner Institute of Design - Stanford University
- Scale: N/A
- Level of complexity: Beginner
- Type: Library
- Theme: Product Design
- Language: English
Conscious commissioning and what (exactly) makes our readers tick
The author describes Content Review, a long-term effort of trying to discover what readers value, and how decisions impact how readers perceive and profit from journalism. To do that, they applied KITCORE, a Swedish methodology for taxonomy to map editorial processes. Results indicated the need to create original, differentiated content, but formats such as charts help as well.
Taneth Autumn Evans
05/17/2019
Conscious commissioning and what (exactly) makes our readers tick
The author describes Content Review, a long-term effort of trying to discover what readers value, and how decisions impact how readers perceive and profit from journalism. To do that, they applied KITCORE, a Swedish methodology for taxonomy to map editorial processes. Results indicated the need to create original, differentiated content, but formats such as charts help as well.
- Author: Taneth Autumn Evans
- Date: 05/17/2019
- Reading time: Under 5 minutes
- Source: Digital Times
- Scale: National
- Level of complexity: Beginner
- Type: Case study
- Theme: Product Strategy
- Language: English
Define your strategy
A step by step guide to define the strategy to build a community for your newsroom, including tips on how to convince your boss and colleagues. From starting a community to actually sustaining the community.
Marie Connelly
07/10/2017
Define your strategy
A step by step guide to define the strategy to build a community for your newsroom, including tips on how to convince your boss and colleagues. From starting a community to actually sustaining the community.
- Author: Marie Connelly
- Date: 07/10/2017
- Reading time: Under 5 minutes
- Source: Coral project
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Member Research Brief & Discussion Guide
An example research brief and discussion guide focused on gathering information to develop a news membership program from the Membership Puzzle Project.
Ariel Zirulnick
06/01/2017
Member Research Brief & Discussion Guide
An example research brief and discussion guide focused on gathering information to develop a news membership program from the Membership Puzzle Project.
- Author: Ariel Zirulnick
- Date: 06/01/2017
- Reading time: From 11 to 20 minutes
- Source: Membership Puzzle Project
- Type: Other
- Theme: Audience Engagement & Listening
- Language: English
From Problem to Prototype in Five Weeks
This article is a disquisition to get from problem thinking to a prototype in just 5 weeks following the process of diving in, identifying problems, listening to community needs, mapping the target community, value propositioning and story - and stakeholder mapping. Providing you with useful canvasses.
Nancy Spiccia
10/14/2016
From Problem to Prototype in Five Weeks
This article is a disquisition to get from problem thinking to a prototype in just 5 weeks following the process of diving in, identifying problems, listening to community needs, mapping the target community, value propositioning and story - and stakeholder mapping. Providing you with useful canvasses.
- Author: Nancy Spiccia
- Date: 10/14/2016
- Reading time: From 6 to 10 minutes
- Source: Journalism Innovation
- Scale: International
- Level of complexity: Intermediate
- Type: Article
- Theme: Fundamentals of Product Thinking
- Language: English
The bullshit hunt
Michael Flarup talks about bullshit in the world of design and development. He also covers UX as a misused term, the danger of non-native mobile development and design as an afterthought. Michael also gives advice on how to avoid bullshit to make better products.
Michael Flarup
06/20/2016
The bullshit hunt
Michael Flarup talks about bullshit in the world of design and development. He also covers UX as a misused term, the danger of non-native mobile development and design as an afterthought. Michael also gives advice on how to avoid bullshit to make better products.
- Author: Michael Flarup
- Date: 06/20/2016
- Reading time: From 21 to 40 minutes
- Source: Michael Flarup YouTube Channel
- Scale: N/A
- Level of complexity: Intermediate
- Type: Video
- Theme: Product Design
- Language: English
Start-up thinking for journalists & newsrooms
This session from Ezra Eeman, Change Director at Mediahuis, gives examples and methods to learn how to build news products and provides strategies to rethink journalistic processes. It's a framework to change the newsroom by thinking of audience needs.
Ezra Eeman
04/08/2016
Start-up thinking for journalists & newsrooms
This session from Ezra Eeman, Change Director at Mediahuis, gives examples and methods to learn how to build news products and provides strategies to rethink journalistic processes. It's a framework to change the newsroom by thinking of audience needs.
- Author: Ezra Eeman
- Date: 04/08/2016
- Reading time: Over 40 minutes
- Source: International Journalism Festival
- Scale: International
- Level of complexity: Intermediate
- Type: Video
- Theme: Product Design
- Language: English
Is the Oculus Rift sexist? (plus response to criticism)
danah boyd, a scholar on technology and society, questions whether the Oculus Rift is sexist, analyzing data that shows that women seemed to get sick at higher rates in simulators than men.
danah boyd
04/03/2014
Is the Oculus Rift sexist? (plus response to criticism)
danah boyd, a scholar on technology and society, questions whether the Oculus Rift is sexist, analyzing data that shows that women seemed to get sick at higher rates in simulators than men.
- Author: danah boyd
- Date: 04/03/2014
- Reading time: From 6 to 10 minutes
- Source: Quartz
- Scale: Global
- Level of complexity: Intermediate
- Type: Case study
- Theme: Diversity & Inclusion
- Language: English
