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Running Impactful Community Surveys
Carla Nudel
11/21/2023
Running Impactful Community Surveys
- Author: Carla Nudel
- Date: 11/21/2023
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Level of complexity: Intermediate
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
How Documented incorporated audience needs into product researchNPA Original Content
Ankita Mukhopadhyay
07/31/2023
How Documented incorporated audience needs into product research NPA Original Content
- Author: Ankita Mukhopadhyay
- Date: 07/31/2023
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: International
- Level of complexity: Intermediate
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Define tu estrategia
Marie Connelly
11/03/2022
Define tu estrategia
- Author: Marie Connelly
- Date: 11/03/2022
- Reading time: Under 5 minutes
- Source: Coral Project
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Spanish
Defina sua estratégia
Marie Connelly
10/27/2022
Defina sua estratégia
- Author: Marie Connelly
- Date: 10/27/2022
- Reading time: Under 5 minutes
- Source: Coral project
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Portuguese
Magid-RTDNA 2022 Consumer Trust Study
Bill Hague, EVP, Magid
09/15/2022
Magid-RTDNA 2022 Consumer Trust Study
- Author: Bill Hague, EVP, Magid
- Date: 09/15/2022
- Reading time: From 11 to 20 minutes
- Source: RTDNA 2022 Annual Meeting
- Scale: Local
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
Performing a Mini Content Audit
07/26/2022
Performing a Mini Content Audit
- Date: 07/26/2022
- Reading time: Under 5 minutes
- Source: Reframe/Resolve Philly
- Scale: Regional
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Delivering People: Media make audiences, not contentRecommended on the NPA Slack
Daniel Joseph
07/25/2022
Delivering People: Media make audiences, not content Recommended on the NPA Slack
- Author: Daniel Joseph
- Date: 07/25/2022
- Reading time: From 11 to 20 minutes
- Source: Real Life Mag
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
Beyond the ‘Democracy Desk’: Why U.S. newsrooms need to become explicitly pro-democracyRecommended on the NPA Slack
Jay Rosen
07/22/2022
Beyond the ‘Democracy Desk’: Why U.S. newsrooms need to become explicitly pro-democracy Recommended on the NPA Slack
- Author: Jay Rosen
- Date: 07/22/2022
- Reading time: Under 5 minutes
- Source: Center for Cooperative Media
- Scale: National
- Level of complexity: Beginner
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
What El Tímpano learned covering health and housing through a systems lens
Cole Goins
07/20/2022
What El Tímpano learned covering health and housing through a systems lens
- Author: Cole Goins
- Date: 07/20/2022
- Reading time: From 6 to 10 minutes
- Source: Journalism + Design
- Scale: Hyperlocal
- Level of complexity: Intermediate
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Listening tours to city council templates, building actionable resources for your communityRecommended on the NPA Slack
Kat Duncan
07/19/2022
Listening tours to city council templates, building actionable resources for your community Recommended on the NPA Slack
- Author: Kat Duncan
- Date: 07/19/2022
- Reading time: From 6 to 10 minutes
- Source: RJI Online
- Scale: Local
- Level of complexity: Beginner
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
How the editor of the Chicago Sun-Times decided to publish a photo of victims of the Highland Park shooting
Kelly McBride
07/14/2022
How the editor of the Chicago Sun-Times decided to publish a photo of victims of the Highland Park shooting
- Author: Kelly McBride
- Date: 07/14/2022
- Reading time: From 6 to 10 minutes
- Source: Poynter
- Scale: Local
- Level of complexity: Beginner
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
3 findings from experiments with triggers via push notification, website and email
Matthew Lynes
07/14/2022
3 findings from experiments with triggers via push notification, website and email
- Author: Matthew Lynes
- Date: 07/14/2022
- Reading time: Under 5 minutes
- Source: Twipe
- Scale: N/A
- Level of complexity: Beginner
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Four strategies to grow and retain digital audiences
Peter Houston
07/13/2022
Four strategies to grow and retain digital audiences
- Author: Peter Houston
- Date: 07/13/2022
- Reading time: Under 5 minutes
- Source: Spiny Trends
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
Is there an optimal article length? Our data on the relationship between word count and engagement
Jack Neary
07/07/2022
Is there an optimal article length? Our data on the relationship between word count and engagement
- Author: Jack Neary
- Date: 07/07/2022
- Reading time: From 6 to 10 minutes
- Source: Chartbeat
- Scale: N/A
- Level of complexity: Intermediate
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Using research results in decision-makingNPA Original Content
Khalil Cassimally
07/05/2022
Using research results in decision-making NPA Original Content
- Author: Khalil Cassimally
- Date: 07/05/2022
- Reading time: Under 5 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Introdução à pesquisa de produtosNPA Original Content
Aldana Vales and Erin Boon
07/05/2022
Introdução à pesquisa de produtos NPA Original Content
- Author: Aldana Vales and Erin Boon
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Portuguese
A utilização dos resultados de pesquisa na tomada de decisõesNPA Original Content
Khalil Cassimally
07/05/2022
A utilização dos resultados de pesquisa na tomada de decisões NPA Original Content
- Author: Khalil Cassimally
- Date: 07/05/2022
- Reading time: Under 5 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Portuguese
Hacer que la investigación y la experimentación sean parte de su proceso de desarrolloNPA Original Content
Stephanie Ho
07/05/2022
Hacer que la investigación y la experimentación sean parte de su proceso de desarrollo NPA Original Content
- Author: Stephanie Ho
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Spanish
Primeros pasos con la investigación de productosNPA Original Content
Aldana Vales and Erin Boon
07/05/2022
Primeros pasos con la investigación de productos NPA Original Content
- Author: Aldana Vales and Erin Boon
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Spanish
Uso de los resultados de la investigación en la toma de decisionesNPA Original Content
Khalil Cassimally
07/05/2022
Uso de los resultados de la investigación en la toma de decisiones NPA Original Content
- Author: Khalil Cassimally
- Date: 07/05/2022
- Reading time: Under 5 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Spanish
Getting started with product researchNPA Original Content
Aldana Vales and Erin Boon
07/05/2022
Getting started with product research NPA Original Content
- Author: Aldana Vales and Erin Boon
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Tornando a pesquisa e a experimentação partes do seu processo de desenvolvimentoNPA Original Content
Stephanie Ho
07/05/2022
Tornando a pesquisa e a experimentação partes do seu processo de desenvolvimento NPA Original Content
- Author: Stephanie Ho
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: Portuguese
Making research and experimentation part of your development processNPA Original Content
Stephanie Ho
07/05/2022
Making research and experimentation part of your development process NPA Original Content
- Author: Stephanie Ho
- Date: 07/05/2022
- Reading time: From 6 to 10 minutes
- Source: News Product Alliance
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
“I follow all these pages and I still don’t get answers”: This new report is a great example of centering consumers in local news research
Laura Hazard Owen
06/08/2022
“I follow all these pages and I still don’t get answers”: This new report is a great example of centering consumers in local news research
- Author: Laura Hazard Owen
- Date: 06/08/2022
- Reading time: From 11 to 20 minutes
- Source: NiemanLab
- Scale: Local
- Level of complexity: Beginner
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
How surveys helped 5 newsrooms refine coverage and grow reader revenue
Penny Riordan
05/17/2022
How surveys helped 5 newsrooms refine coverage and grow reader revenue
- Author: Penny Riordan
- Date: 05/17/2022
- Reading time: From 6 to 10 minutes
- Source: Local Media Association
- Scale: Local
- Level of complexity: Intermediate
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Cuando los grandes números nos engañan
James Breiner
05/08/2022
Cuando los grandes números nos engañan
- Author: James Breiner
- Date: 05/08/2022
- Reading time: Under 5 minutes
- Source: James Breiner: Entrepreneurial Journalism
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: Spanish
Número alto de visualizações não significa consumo de conteúdo
James Breiner
04/18/2022
Número alto de visualizações não significa consumo de conteúdo
- Author: James Breiner
- Date: 04/18/2022
- Reading time: Under 5 minutes
- Source: IJNet
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: Portuguese
Soluções de produto para aumentar a confiança no jornalismo
Lidia Capitani
04/08/2022
Soluções de produto para aumentar a confiança no jornalismo
- Author: Lidia Capitani
- Date: 04/08/2022
- Reading time: From 11 to 20 minutes
- Source: Methodo.lab
- Scale: N/A
- Level of complexity: Beginner
- Type: Newsletter edition
- Theme: Audience Engagement & Listening
- Language: Portuguese
Producto vs. confianza en el periodismo: propuestas de soluciones
Lidia Capitani
04/08/2022
Producto vs. confianza en el periodismo: propuestas de soluciones
- Author: Lidia Capitani
- Date: 04/08/2022
- Reading time: From 11 to 20 minutes
- Source: Methodo.lab en Español
- Scale: N/A
- Level of complexity: Beginner
- Type: Newsletter edition
- Theme: Audience Engagement & Listening
- Language: Spanish
Measuring the wrong thing or using the wrong scale is a formula for failure
James Breiner
04/04/2022
Measuring the wrong thing or using the wrong scale is a formula for failure
- Author: James Breiner
- Date: 04/04/2022
- Reading time: Under 5 minutes
- Source: James Breiner: Entrepreneurial Journalism
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
Regularity, a metric newsrooms should look at to build user habits and brand loyaltyRecommended on the NPA Slack
Ruby Yuan
03/14/2022
Regularity, a metric newsrooms should look at to build user habits and brand loyalty Recommended on the NPA Slack
- Author: Ruby Yuan
- Date: 03/14/2022
- Reading time: From 6 to 10 minutes
- Source: Medium
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
Tips from the 'Guardian' on live-blogging and covering breaking news on Ukraine
Eduardo Suárez
02/28/2022
Tips from the 'Guardian' on live-blogging and covering breaking news on Ukraine
- Author: Eduardo Suárez
- Date: 02/28/2022
- Reading time: From 6 to 10 minutes
- Source: The Reuters Institute for the Study of Journalism
- Scale: Global
- Level of complexity: Beginner
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
How The Daily Beast is making money from potential subscribers before the point of conversion
Kayleigh Barber
02/23/2022
How The Daily Beast is making money from potential subscribers before the point of conversion
- Author: Kayleigh Barber
- Date: 02/23/2022
- Reading time: Under 5 minutes
- Source: Digiday
- Scale: National
- Level of complexity: Intermediate
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
We’ve spent two years studying readers’ & listeners’ needs of The Atlantic
Emily Goligoski
01/18/2022
We’ve spent two years studying readers’ & listeners’ needs of The Atlantic
- Author: Emily Goligoski
- Date: 01/18/2022
- Reading time: From 6 to 10 minutes
- Source: Medium
- Scale: National
- Level of complexity: Intermediate
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Content Audits and Centering Audience
Kathy Lu (instructor)
12/01/2021
Content Audits and Centering Audience
- Author: Kathy Lu (instructor)
- Date: 12/01/2021
- Reading time: Over 40 minutes
- Source: Poynter
- Scale: Local
- Level of complexity: Intermediate
- Type: Course
- Theme: Audience Engagement & Listening
- Language: English
How can news products help build trust in news?
Lynn Walsh
11/16/2021
How can news products help build trust in news?
- Author: Lynn Walsh
- Date: 11/16/2021
- Reading time: From 6 to 10 minutes
- Source: Trusting News
- Scale: National
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
What To Know Before You Kickstart Your CommunityRecommended on the NPA Slack
Naomi Malik
10/14/2021
What To Know Before You Kickstart Your Community Recommended on the NPA Slack
- Author: Naomi Malik
- Date: 10/14/2021
- Reading time: From 6 to 10 minutes
- Source: Supernode Global
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
More journalism startups are building their businesses around a community-first approach. Here’s what we’re seeing when publications engage their audience from Day One.Recommended on the NPA Slack
Lisa Heyamoto
10/05/2021
More journalism startups are building their businesses around a community-first approach. Here’s what we’re seeing when publications engage their audience from Day One. Recommended on the NPA Slack
- Author: Lisa Heyamoto
- Date: 10/05/2021
- Reading time: From 11 to 20 minutes
- Source: Let's Gather
- Scale: Local
- Level of complexity: Beginner
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
“Crisis of Trust in the Media”: Inside A.G. Sulzberger’s Top Times ProjectRecommended on the NPA Slack
Joe Pompeo
09/24/2021
“Crisis of Trust in the Media”: Inside A.G. Sulzberger’s Top Times Project Recommended on the NPA Slack
- Author: Joe Pompeo
- Date: 09/24/2021
- Reading time: From 6 to 10 minutes
- Source: Vanity Fair
- Scale: International
- Level of complexity: Beginner
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
Building Live Journalism for Digital and In Person Audiences
Kim Last, Ellie Austin, Michelle Ma, Emily Prapuolenis
06/21/2021
Building Live Journalism for Digital and In Person Audiences
- Author: Kim Last, Ellie Austin, Michelle Ma, Emily Prapuolenis
- Date: 06/21/2021
- Reading time: Over 40 minutes
- Source: Online News Association
- Scale: International
- Level of complexity: Intermediate
- Type: Lecture
- Theme: Audience Engagement & Listening
- Language: English
Let's talk about innovative journalism
Em Kuntze
04/14/2021
Let's talk about innovative journalism
- Author: Em Kuntze
- Date: 04/14/2021
- Reading time: From 6 to 10 minutes
- Source: Smartocto
- Scale: International
- Level of complexity: Beginner
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
The Unknowable News AudienceRecommended on the NPA Slack
Jacob L. Nelson
03/01/2021
The Unknowable News Audience Recommended on the NPA Slack
- Author: Jacob L. Nelson
- Date: 03/01/2021
- Reading time: From 6 to 10 minutes
- Source: Slate
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
Does headline testing lose value over time? Our data behind its lasting impact on engagement
Josh Schwartz
02/24/2021
Does headline testing lose value over time? Our data behind its lasting impact on engagement
- Author: Josh Schwartz
- Date: 02/24/2021
- Reading time: Under 5 minutes
- Source: Chartbeat
- Scale: N/A
- Level of complexity: Intermediate
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
How Newsday Launched Community News Alerts on Mobile. A Case Study in Product Thinking
Ryan Restivo
11/11/2020
How Newsday Launched Community News Alerts on Mobile. A Case Study in Product Thinking
- Author: Ryan Restivo
- Date: 11/11/2020
- Reading time: From 6 to 10 minutes
- Source: Knightlab
- Level of complexity: Beginner
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Gestión del cambio: cómo ser un agente para la transformación de la sala de redacción
07/31/2020
Gestión del cambio: cómo ser un agente para la transformación de la sala de redacción
- Date: 07/31/2020
- Reading time: Over 40 minutes
- Source: Sociedad Interamericana de Prensa
- Scale: National
- Level of complexity: Beginner
- Type: Video
- Theme: Audience Engagement & Listening
- Language: Spanish
How do audiences really ‘engage’ with news?Recommended on the NPA Slack
Jacob L. Nelson
12/17/2019
How do audiences really ‘engage’ with news? Recommended on the NPA Slack
- Author: Jacob L. Nelson
- Date: 12/17/2019
- Reading time: From 6 to 10 minutes
- Source: Columbia Journalism Review
- Scale: N/A
- Level of complexity: Beginner
- Type: Article
- Theme: Audience Engagement & Listening
- Language: English
'Audience canvas': create an audience-first strategy
Jacob Granger
12/02/2019
'Audience canvas': create an audience-first strategy
- Author: Jacob Granger
- Date: 12/02/2019
- Reading time: From 6 to 10 minutes
- Source: Journalism.co.uk
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Media exposure to mass violence events can fuel a cycle of distressRecommended on the NPA Slack
Rebecca R. Thompson, Nickolas M. Jones, E. Alison Holman, Roxane Cohen Silver
04/17/2019
Media exposure to mass violence events can fuel a cycle of distress Recommended on the NPA Slack
- Author: Rebecca R. Thompson, Nickolas M. Jones, E. Alison Holman, Roxane Cohen Silver
- Date: 04/17/2019
- Reading time: From 11 to 20 minutes
- Source: PubMed.Gov
- Scale: National
- Level of complexity: Advanced
- Type: Case study
- Theme: Audience Engagement & Listening
- Language: English
Define your strategy
Marie Connelly
07/10/2017
Define your strategy
- Author: Marie Connelly
- Date: 07/10/2017
- Reading time: Under 5 minutes
- Source: Coral project
- Scale: N/A
- Level of complexity: Beginner
- Type: Guide
- Theme: Audience Engagement & Listening
- Language: English
Member Research Brief & Discussion Guide
Ariel Zirulnick
06/01/2017
Member Research Brief & Discussion Guide
- Author: Ariel Zirulnick
- Date: 06/01/2017
- Reading time: From 11 to 20 minutes
- Source: Membership Puzzle Project
- Type: Other
- Theme: Audience Engagement & Listening
- Language: English